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The Marco Polo Beach Resort

Business Description : The 250 room Ramada Marco Polo Beach Resort and Hotel is a Miami Beach landmark property with expansive meeting facilities. The independently owned property is a part of the world famous Ramada brand and a Miami Beach institution. Located on the beautiful Miami Beaches, in the heart of Sunny Isles Beach, the Marco Polo Beach Resort provides a warm welcome to leisure and business travelers. The hotel's spacious guest rooms offer breathtaking views, and our ocean front location allows guests to experience the gentle ocean breezes and warm golden sand of our beautiful beaches.


Marco Polo Beach Resort Online Reservations

online hotel reservation samples   The Challenges

The Marco Polo Beach Resort was using a third party reservation application, but the booking application did not provide the hotel with the flexibility it needed and, as a result, the property experienced very low rates of reservation conversion. Flaws of this system included:

  • Online reservations were redirected away from the hotel's web site to the third party application.
  • Limited ability to immediately control inventory and pricing for rooms being sold on the hotel's web site meant that it could not guarantee that their prices were the best rates available.
  • No ability to control specials and promotions meant that the property had no flexibility for managing its inventory online.
  • No ability to try to recapture abandoned reservations.

online hotel reservation samples   The POWERi Solution

The Ramada Marco Polo turned to ReGIS to regain control over its online bookings. ReGIS provides the tools to help you run your operation at a greater level of productivity, excel at customer service, and increase your bottom line with minimal effort and cost. When customers book online, you will receive notification via email. Your guests will receive confirmation by email including a booking reference, your contact details, your policies and any other information you want to provide. You are also able to set up special offers and discounts.

A powerful, easy to use reservation system that can be plugged into any existing web site, the ReGIS platform is a total reservations and marketing management solution in one. This entire set up process can be completed in 48 - 72 hours with no interruption to your business.
ReGIS offers:

  • A Web-based Reservation System
  • Anywhere, Anytime system/information access
  • Real-time standardized inventory control
  • Custom Reporting
  • Increased revenue and conversion rates
  • A new way to communicate effectively with guests

online hotel reservation samples   The Results

  • The hotel had over $600,000 in booked reservations in the first 9 months of using ReGIS, representing 15% of the hotels total room revenue.
  • A booking conversion rate of 4% (number of reservations compared to total site visitors)
  • Today, 41% of reservations are based on bookings related to specials and promotions


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